How do I make a complaint?
We hope that you never need to make a complaint but if you do, don’t worry, we’re here to help! Please contact our Customer Support team who will help resolve any issue you may have. To help resolve the problem as quickly as possible could you ...
Do I have to pay duty on my delivery outside of the UK?
Orders sent outside of the UK and EU (ROW) If you are ordering and shipping outside of the UK and EU we would recommend that you check if your order will be subject to Customs Duty, Excise Duty and/or Goods Service Tax (GST) fees. Payment of these ...
How do I know if an item will work with my device?
Just go to our website and visit the item's page. Click on the compatibility tab which will tell you all of the devices this item will work with.
When do you take payment for my order?
We take payment at the end of our checkout and your order has been successfully placed on our website.
Can I deliver to a different address to the one confirmed on my PayPal account?
Unfortunately, we can only ship to the confirmed address that PayPal provide us through their Express Checkout. This is to ensure that both the buyer and seller have full protection against fraud or lost and delayed parcels. If you need further ...