How long until I see my refund in my account?

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• How long until I get a refund for my return?

  We ask you to allow our Returns Department 10 working days to process your return from the day Mobile Fun receive your parcel for either a refund or an exchange.  After your return has been processed we will send you an email to alert you.  Please ...

• How do I check my saved address and cards are correct in my account?

  To check your saved details in your account please follow the steps below: 1. Log into My Account here. 2. On the left hand side you will see a menu bar and you can edit and view your details and address book here.  We do not allow you to save ...

• My card has expired, how will I get my refund?

  We will now issue a refund through a bank transfer, please contact our Customer Support team here with the following details to assist us in refunding you: Mobile Fun Order ID Sort code and Account Number (for UK based bank accounts)    OR    Swift ...

• Will you refund my returns delivery cost if I return an item back to you?

  We will refund your returns delivery cost if the item you are returning is faulty or not as described.   If the item is unwanted then you will have to cover the cost of return.  Need more info? Please see our full Returns Policy here.

• Do I need to make an Account to order from you?

  No, you do not need an account to order from us you can checkout as a guest.