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Why is my promotional code not working?
There are a few reasons why your promotional code might not be working. Here are a few: Has your voucher code expired? The expiry date can be found in the email that we sent to you with the code in. Is there a minimum buying criteria for the code ...
How do I check my saved address and cards are correct in my account?
To check your saved details in your account please follow the steps below: 1. Log into My Account here. 2. On the left hand side you will see a menu bar and you can edit and view your details and address book here. We do not allow you to save ...
Do you have a click and collect delivery option?
Unfortunately, we do not offer a Click and Collect service.
How long is my warranty?
We offer the below warranty periods: Olixar branded products offer a 2-year warranty. Whitestone branded products offer a lifetime warranty with Whitestone and you can register your warranty with them here. However, you are able to return these ...
How do I use a promotional code?
Within your shopping basket, you will see a link called "Do you have a voucher code?" just below the items you have added to purchase. Simply click this link and a box will appear for you to enter your code.